A senior Microsoft 365 administrator role in Noida for a technology company. You will be the top escalation point for Microsoft 365, define tenant standards, and work on a night shift covering US business hours. Four to twelve years of experience is needed.
The role
The company is looking for a Senior Microsoft 365 Administrator to join its subject matter expert team. You will be the top escalation point for Microsoft 365 services across client tenants. You will resolve major escalations in Exchange Online, Microsoft Entra ID, Defender for Office 365, Purview, Teams and OneDrive, and lead the response to compromised mailbox incidents.
Your work will include defining and maintaining the standard tenant baseline. This covers multi-factor authentication, Conditional Access, Defender policies, and email authentication with SPF, DKIM and DMARC. You will set the standard Purview configuration for data loss prevention, sensitivity labels, retention and audit logging. You will audit client tenants against the baseline and drive remediation of gaps. You will also plan complex client migrations and help shape the Microsoft 365 service roadmap.
You will write runbooks and root cause analysis reports, and build PowerShell automation using the Exchange Online module and Microsoft Graph PowerShell. You will train escalation engineers and the helpdesk on standards and fixes, and mentor colleagues on complex cases. AI tools are part of the daily toolkit, and you will guide others in using them.
We need a candidate with at least four years of Microsoft 365 administration experience, including two years supporting multiple client tenants at a managed service provider. You should have expert knowledge of Exchange Online, strong working knowledge of Entra ID, Conditional Access, MFA and Purview, and proficiency in PowerShell and Granular Delegated Admin Privileges. Full professional fluency in written and spoken English is required. The role is based in Noida, on-site, on a full night shift covering United States business hours. Notice period of up to 60 days is preferred.
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